Sokowatch helps small-scale shop owners eliminate costly downtime resulting from low stock – by connecting manufacturers directly with small retail businesses in African cities via SMS and Android app ordering systems. The SMS orders are checked by an account manager and automatically assigned to an agent who monitors the business’s transactions, the delivery of the ordered goods and their subsequent sale. This ensures that orders are delivered on-time to the correct customers, as well as enabling the monitoring of shop inventory and the timely identification of any repeat orders that are needed.