Bisa means “ask” in the Ghanaian Twi language. It is a mobile application that allows users with an Android, Iphone or Windows phone to directly interact with medical practitioners without being physically present at the hospital. The mobile application does not only address the problem of access to medical attention from qualified doctors, but also helps in the prevention and spread of diseases by providing up-to-date information on the epidemiology and pathogenesis of common diseases.
Bisa aims to be the pioneer of telemedicine in Africa on two major fronts; firstly in information dissemination with regards to disease prevention and control and secondly, in connecting patients to doctors through the use of technology. Using the data gathered on the Bisa platform, whilst adhering to doctor – patient confidentiality, health experts will be able to detect outbreaks of diseases at an early stage and decision makers can also implement health policies that will improve healthcare delivery to people and communities.
Bisa has been downloaded over 25,000 times, with the majority of users living in the areas in and around Accra and Kumasi. Our volunteer doctors have answered over 28,000 questions from the public with an average response rate of 24 hours. Questions range from simple everyday health myths to serious health challenges including respiratory, cardiovascular, digestive, sexual reproductive and psychological health problems they are facing. On average, 72% of our users rated Bisa 4 out of 5 in a survey done in 2017 where users were asked to rate the answers given by our volunteer doctors and the impact it had had on their health.
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Bisa @ Digital Africa Documentary